Terms of Use

GENERAL

These Terms of Use, together with the Privacy Information and Cookies Policy of this website, describe the basic terms governing the use of athens-funerals.gr and the way information submitted through the website may be processed.

The website collects only the information that is reasonably necessary for communication, support requests, service enquiries and the proper handling of funeral-related arrangements requested by users.

Athens Funerals does not disclose personal data to third parties without a lawful basis or the user’s prior consent, except where disclosure is required by law or is necessary for the performance of the requested service, such as transport, storage, cremation coordination, cemetery or memorial arrangements, or related administrative procedures.

The company reserves the right to modify, update or discontinue any part of the website, its content, these terms, or its technical characteristics, at any time and without prior notice. Continued use of the website constitutes acceptance of the terms in force at that time.

Where users communicate with the company by phone, email or contact form, they consent to the processing of the information they voluntarily provide for the purposes described on this page.

Use of personal data

Any subscription to updates, newsletters or future communications is carried out only where the user has expressly chosen to receive such communication. Users may opt out at any time.

athens-funerals.gr does not disclose a user’s email address or other personal data for advertising or unrelated marketing purposes without prior consent. The company does not sell personal data and respects applicable Greek and European data protection law.

Users may request access, correction or deletion of personal information held by the company, subject to any legal or contractual obligations that require temporary retention of specific records.

Respect for intellectual property and accuracy of information

Users must not infringe any form of third-party intellectual property rights. They must provide accurate and truthful contact details whenever they submit an enquiry or request assistance through the website.

Athens Funerals is not responsible for any delay, failed communication or incomplete service arising from inaccurate, incomplete or outdated information supplied by the user or the user’s representative.

COOKIES POLICY

This website uses cookies to improve the browsing experience, understand how visitors use the website and help maintain essential website functionality.

Statistical and technical information may be collected directly or through trusted service providers during your visit.

What are cookies

Cookies are small text files stored on a visitor’s computer, smartphone or other internet-connected device in order to recognise the browser, remember settings such as language preferences and improve the user experience.

Cookies cannot run code, transmit viruses or give us direct access to a user’s hard drive. Users may disable cookies already stored on their device, although some website functions may then be limited.

GDPR

athens-funerals.gr respects and follows the GDPR and the applicable legal framework for the protection of personal data. Users may request access to their personal data, correction of inaccurate information or deletion where legally permitted.

Transaction security & confidentiality
Where electronic transactions or sensitive communications are carried out, the company applies reasonable technical and organisational measures intended to protect confidentiality and security. Information submitted by users is treated as confidential and accessed only by authorised personnel when necessary for the provision of services or legal compliance.

The company may disclose information only when required by law, court order, public authority or with the written authorisation of the user concerned.